Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of services, software, and solutions provided by Tamrah Media FZC (“Company,” “we,” “our,” or “us”). By engaging with our services, purchasing our products, or accessing our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Scope of Services

Tamrah Media FZC provides, but is not limited to, the following services:

  • Digital marketing and advertising solutions

  • E-commerce and website management

  • Search engine optimization (SEO)

  • Content creation, branding, and graphic design

  • Software and digital product licensing

  • Cyber security and AI monitoring services

  • PR, photography, and video production

The scope of services will be defined in a written proposal, contract, or agreement for each client engagement.

3. Client Responsibilities

Clients engaging with Tamrah Media FZC agree to:

  • Provide accurate and complete information required for service delivery.

  • Supply all necessary materials, approvals, and feedback in a timely manner.

  • Ensure that any content or material provided does not infringe upon the rights of third parties.

  • Adhere to payment schedules outlined in the contract or invoice.

Failure to comply with these responsibilities may result in delays or suspension of services without liability to Tamrah Media FZC.

4. Payment Terms

All fees are payable in accordance with the agreed contract, proposal, or invoice. Payments must be made in full before commencement of services, unless otherwise agreed in writing. Late payments may result in service suspension and may incur administrative charges. All fees are quoted exclusive of VAT and applicable government charges, unless otherwise specified.

5. Intellectual Property

Unless otherwise agreed in writing, all original materials, concepts, designs, and content created by Tamrah Media FZC remain the intellectual property of the Company until full payment is received. Upon full payment, ownership of final deliverables may be transferred to the client as specified in the agreement. The Company retains the right to showcase non-confidential work in its portfolio or marketing material.

6. Confidentiality

Both parties agree to maintain strict confidentiality regarding any non-public information shared during the course of the engagement. Confidential information shall not be disclosed to third parties without prior written consent, except as required by law.

7. Limitation of Liability

Tamrah Media FZC will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use its services. The Company does not guarantee specific business outcomes (such as revenue growth, traffic increases, or ranking improvements), as such outcomes depend on factors beyond its control. In all cases, the maximum liability of Tamrah Media FZC shall not exceed the total amount paid by the client for the specific service that gave rise to the claim.

8. Warranties and Disclaimers

All services and products are provided “as is” without any warranties, express or implied, including but not limited to warranties of fitness for a particular purpose or non-infringement. While the Company makes every effort to ensure accuracy and reliability, it does not guarantee uninterrupted or error-free performance of services.

9. Termination of Services

Either party may terminate a contract by providing written notice in accordance with the agreed terms. The Company reserves the right to suspend or terminate services immediately if the client breaches these Terms or engages in unlawful activities. Upon termination, the client remains responsible for all outstanding fees up to the effective date of termination.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

11. Policy Updates

Tamrah Media FZC reserves the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting to our official website.

12. Contact Information

For questions or concerns regarding these Terms, please contact:

Tamrah Media FZC
Email: info@tamrahmedia.com
Phone: +971 55 925 2937